FAQ's
Where are you located?
Elite Party Rentals is located at 1300 Banyan Way Weston, FL. 33327.
How far in advance should I book my event?
We suggest booking your events at least 30 days in advance to ensure availability.
What are your terms of payment and what forms of payment do you accept?
Payment is due in advance of delivery and we accept Cash, Check, Mastercard or Visa. A fifty percent deposit is due on the day the event is booked and the balance is due ten days before the scheduled event.
What are your hours of delivery?
Normal delivery hours are Monday through Saturday from 8 - 6. Sunday and after hours deliveries are available for an additional fee.
Do you charge for delivery?
There is a fee for delivery that varies according to the distance from our warehouse. Specific time, long carries, difficult installations, rush, holiday and after-hours delivery/pick up fees are also additional. Please call for your specific needs. Due to rising fuel costs a $15.00 fuel surcharge will be added to each delivery.
A minimum of three business days notice is required so that we may schedule trucks and personnel, particularly if stairs and or unloading of transport carts are required. The additional charge is 35.00 / person / hour / truck. This covers the cost of labor.
Our minimum order size for a local delivery is $150.00.
Do your crews set up the equipment?
Elite Party Rentals sets up and takes down all heavy equipment (tents, dance floors, wedding arches, etc.). Other items are set up and taken down by the client. Tables and chairs can be set up for an additional fee.
Will your driver move my living room furniture?
Our insurance does not allow us to move client's furniture. It is best to make other arrangements for this service.
Can someone come to my house and tell me how many people can fit in a tent in my backyard?
Elite Party Rentals’ trained technicians are available to come to your home and measure your yard for tenting. We will assist you in selecting the best set up for your special event.
Do you have an after hours contact for emergencies?
Call our main phone number for emergency and after hours assistance.